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Policies

Privacy policy

Last updated: 22 September 2022

This website does not collect any particular personal information from you (such as your name, phone number, or e-mail address) that enables us to identify you individually. Wherever the Website seeks personal information from you, you will be notified of the specific objectives for which the information is being acquired, and sufficient security measures will be put in place to secure your personal information. We never sell or distribute any personally identifiable information supplied on our website with any third party (public or private). Any information submitted to this Website will be safeguarded against loss, abuse, unauthorized access or disclosure, modification, or destruction. We collect information about the User, such as:

  • Tour plans and area of interest

  • Tentative dates of travel

  • Companions in a group

Usage of information

We will only use personal information provided to us for the purpose of:

  • In carrying out marketing and promotion function

  • administering, evaluating and improving the site

  • improving our services

  • responding to your feedback and information provided in forms and surveys

  • Conducting user research if you registered to participate.

Security of personal information

The Department of Tourism takes personal information security seriously and has adopted a variety of electronic safeguards, including the use of firewalls, to protect your personal information against unauthorized access, use, alteration, disclosure, or abuse.

Cookie Policy

The website utilizes cookies, which are small files that are stored on your hard drive for recordkeeping purposes. A cookie allows the Department of Tourism to remember who you are and makes repeat visits to the website easier and more seamless. You may configure your browser to warn you when you get a cookie, giving you the option of accepting or rejecting it. However, if you refuse to allow cookies, certain webpages may not show correctly or you may be denied access to some information. Cookies are essential for the Department of Tourism websites and are used to deliver the best online experience possible. By continuing to use this site you are consenting to their use.

Handling complaints

If you have a concern about how the Department of Tourism handles personal information, please send it to the address or email address listed in this policy. The Department of Tourism will reply to your complaint within 10 days.

Changes to this privacy policy

This Privacy Policy is effective as of September 22, 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our privacy policy at any time and you should check this Privacy policy periodically. Your continued use of the service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy policy. If we make any material changes to this privacy Policy, we will notify you either through the mail address you have provided us or by placing notice on our mobile application.

Contact us at

The Department of Tourism of Bhutan
Tarayana Center,
Post Box 126,
Thimphu Bhutan

hosts@tourism.gov.bt

Tel: +975-2-323251 or +975-2-323695